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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of luis acosta

luis acosta

December 6, 2024

1  out of  5
rating by luis acosta
"Extremely poor customer service 1st,very difficult to get a hold of via phone 2nd, don't return calls till after multiple days 3rd have no respect towards customers except for taking your money stay away from this place!"
We responded:
"Luis, we regret to hear that your experience with our agency did not meet your expectations. However, we would like to clarify a few points. Customer service is always our top priority. Our team made multiple attempts to reach you after your initial contact, but we were unable to connect. We understand how frustrating this situation can be and want to assure you that our intention was never to overlook your concerns. We value all our customers and strive to provide timely and respectful service. We encourage you to reach out to us directly as 773-889-0303 so we can resolve any outstanding issues. Thank you!"
Profile photo of Francisco Javier Reyes Perez

Francisco Javier Reyes Perez

November 7, 2024

5  out of  5
rating by Francisco Javier Reyes Perez
"Good service."
We responded:
"Hi Francisco, thank you so much for taking the time to share your experience. We always strive to provide excellent customer service. Please let us know if you need anything else. We are always here for you! "
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Renato Delgadillo

September 19, 2024

5  out of  5
rating by Renato Delgadillo
"Very helpful team with any questions I had and prompt replies when I need something."
We responded:
"Renato, thank you so much for your fantastic review! We appreciate you taking the time to share your experience with our agency. We're so happy you are a part of our State Farm family! "
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Oscar Carrillo

September 12, 2024

5  out of  5
rating by Oscar Carrillo
"Alejandra and jose are very hopeful and professional they provide me with many options and help me put together a good quote that i couldnt say no. Highly recommend it. thank you"
We responded:
"Oscar thank you for your kind words. We strive to provide a great customer experience all of the time. I am pleased we delivered on our promise! Thank you for your trust in Team Solis for your Insurance needs!"
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Adriana Jimenez

September 12, 2024

5  out of  5
rating by Adriana Jimenez
"Great customer service. Have had the chance to speak to multiple representatives at Brian Solis’s office and everyone is very helpful."
We responded:
"Hi Adriana! Thank you for your amazing review. Providing excellent customer service is always our top priority. We are thrilled our staff was able to provide that to you. Please do not hesitate to reach out to us if you ever need anything. Thank you! "
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derrick solis

August 29, 2024

5  out of  5
rating by derrick solis
"The best insurance agency in the Chicagoland with the best employess by far ! 🙌🙌 Jessica's customer service is top tier and is always easy to work with, highly recommend 💥"
We responded:
"Hi Derrick! Thank you so much for your amazing review. We are glad Jessica was able to help you. We hope to see you again very soon! "
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Andrew Salgado

August 23, 2024

5  out of  5
rating by Andrew Salgado
"Tony solid has very Excellent explanations very simple to understand and fast too"
We responded:
"Hi Andrew! Thank you so much for your support and your 5-star review. We love to hear that Tony was able to assist you and walk through the insurance process with you. Thank you again for your fantastic review! "
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Josie Hill

August 22, 2024

5  out of  5
rating by Josie Hill
"Antonio was kind and helped me understand everything so well. Broke everything down for me and walked me through the entire process step by step and answered all of my questions. He took a stressful and often confusing situation of trying to figure my insurance out and made it simple and easy to understand. Seemed really informed and got me a much better price than I have been paying for the last few years. Great customer service. Thanks again Antonio!"
We responded:
"Hi Josie! Thank you so much for taking the time to share your experience with Antonio and our agency. Our goal is to provide excellent customer service by making the insurance process as seamless as possible for you. We are thrilled that Tony was able to make that happen for you. Please don't hesitate to reach out if you need anything! "
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Gaby Orozco

August 9, 2024

5  out of  5
rating by Gaby Orozco
"El servicio a sido de 1era. Hasta lo recomiendo con mis clientes que estàn comprando casa. Gracias Humberto por un super servicio. Felicidades a su Equipo!!"
We responded:
"¡Hola Gaby! Muchas gracias por tomarte el tiempo de compartir tu experiencia con nuestra agencia. Apreciamos su apoyo como siempre. Humberto sabe lo que está haciendo y siempre está dispuesto a ayudar. Nos encanta saber que él ha sido capaz de ayudar a muchos de sus clientes con el seguro de hogar. ¡Apreciamos su continuo apoyo y recomendaciones! ¡Gracias de nuevo!"
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Michael Berry

July 3, 2024

5  out of  5
rating by Michael Berry
"Alejandra is very professional and helpful."
We responded:
"Hi Michael! Thank you so much for this wonderful review. We are so happy Alejandra was able to assist you with all of your insurance needs. Please let us know if you need anything else. We hope to see you again soon! "
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Andrea Campoverde

June 14, 2024

5  out of  5
rating by Andrea Campoverde
"Jessica is amazing! She was very attentive to all my questions and concerns regarding my current Auto policy. She is very knowledgeable and explains everything in detail. Thank you Jessica!"
We responded:
"Hi Andrea! Thank you so much for your amazing review! We love to hear that Jessica was able to help you with all of your questions and concerns regarding your auto policy. We are grateful to have you as a customer and appreciate your support! "
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Crystal Alvarez

June 9, 2024

5  out of  5
rating by Crystal Alvarez
"Ale is great! Would definitely recommend her. She has great expertise and her willingness to help meet my needs was very much appreciated 🙂"
We responded:
"Hi Crystal! Thank you so much for sharing your experience with our agency and Ale! She truly cares for all her customers, and we are lucky to have her. Thank you again for your recommendation and your support! "
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Yadira Gonzalez

June 8, 2024

5  out of  5
rating by Yadira Gonzalez
"Agent Alejandra Sánchez really helped me with getting my insurance today with State Farm. She answered all my questions and cleared and doubts I had."
We responded:
"Hi Yadira! We love to hear that Ale was able to help answer all your insurance questions. Thank you so much for trusting in us. We appreciate your support greatly! "
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Jesus Marquez

June 8, 2024

5  out of  5
rating by Jesus Marquez
"I can't say enough positive things about my experience with Alejandra as my life insurance agent. From the moment we connected, her professionalism and dedication were evident. Alejandra took the time to understand my needs and concerns, offering tailored solutions that fit perfectly with my circumstances. I am not familiar with this type of thing and she made me feel very comfortable along the way. Her knowledge of the industry seems unparalleled, and she guided me through every step of the process with patience and expertise. Thanks to Alejandra, I now have peace of mind knowing that me and my loved ones are financially protected. I highly recommend her services to anyone seeking top-notch life insurance guidance. From my experience Alejandra truly goes above and beyond for her clients, and I am grateful to have had her support."
We responded:
"WOW Jesus!! What an amazing review! your kind words have made our, and Alejandra's day. We are grateful to have amazing customers like you. Thank you so much for sharing your experience with our agency and Alejandra! She really does go above and beyond for everyone she works with! "
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Gil C

June 8, 2024

5  out of  5
rating by Gil C
"Alejandra has a great personality & definitely puts the customer at a high pedestal"
We responded:
"Hi Gil! Thank you so much for your review. We are so glad Alejandra was able to help you with all your insurance needs! "
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Karla Salgado

June 7, 2024

5  out of  5
rating by Karla Salgado
"Alejandra me get life insurance. She was so nice and helpful"
We responded:
"Hi Karla! Thank you for your review. We are thrilled that Ale was able to assist you with your life insurance policy! If you need anything else, please don't hesitate to reach out!"
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Karla Martinez

June 7, 2024

5  out of  5
rating by Karla Martinez
"Alejandra Sánchez Hernández great costumer service!"
We responded:
"¡Hola Karla! ¡Gracias por compartir tu experiencia con Alejandra! Apreciamos tu apoyo. "
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Maribel Alvarez

June 7, 2024

5  out of  5
rating by Maribel Alvarez
"I recently had the pleasure of working with Alejandra Sanchez at State Farm and I couldn’t be more satisfied with her services From the moment I contacted her, her customer service was outstanding. She and the team were knowledgeable, patient, and genuinely interested in helping me find the best coverage for my needs."
We responded:
"Hi Maribel! Thank you so much for sharing your experience with Team Solis and Alejandra! She always makes sure that customers know all the details about their insurance policies and is always there if they ever have any questions. We are so happy she was able to help you. We hope to see you again soon. "
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Peter Loera

June 7, 2024

5  out of  5
rating by Peter Loera
"Bryan Solis has a wonderful staff! The agent that helped me was Antonio and he was very professional yet personable. He took his time explaining my policy and all the questions I had. I left very happy and secure knowing I can count on Antonio and the staff if I ever need assistance in the future. Thank you!"
We responded:
"Hi Peter! Thank you so much for your amazing review! We are so happy that Tony was able to assist you with all of your insurance needs. If you ever need anything, we are always here. Thanks again for the support!"
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RC RC

June 7, 2024

5  out of  5
rating by RC RC
"Jessica attended me & she was very attentive & helpful in questions I had concerning different policies I was looking into! I would definitely recommend this location to friends and family!"
We responded:
"Hey RC! Thank you so much for the review and the recommendation! We love to hear that Jessica was able to help you. Send your friends and family our way. We are always here to help! "
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Noelia Hernandez

June 7, 2024

5  out of  5
rating by Noelia Hernandez
"I loved my experience at state farm Alejandra Sanchez was very helpful when it came to all the questions I had about my life insurance."
We responded:
"Hi Noelia! Thank you for your support and amazing review! We love to hear that Alejandra was able to help you with your life insurance policy. "
Profile photo of Wylliam Alfaro

Wylliam Alfaro

June 7, 2024

5  out of  5
rating by Wylliam Alfaro
"First, my state farm Rep name is Alejandra Sanchez. Second, I can pleasantly say, I am very grateful. When it comes to different life insurance policies, It can be overwhelming for a person like myself. She was attentive, precise, knowledgeable, friendly, caring, and just overall outstanding. I can tell she takes pride in her work, and her customers. The best experience I've ever had dealing with insurance. She also recommended other policies that fit into what I got going on in life. Meaning she was listening to my needs. I'm elated to finally have life insurance. Thank you Ms Sanchez. Keep being a rock star. I will recommend everyone I can to you."
We responded:
"Hi Wylliam! WOW!!! Thank you for this outstanding review. We are so happy to hear that Alejandra was attentive and informative when helping you choose your Iife insurance policy. We appreciate your recommendations and your continued support of Team Solis and Alejandra! "
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niki cedeno

June 7, 2024

5  out of  5
rating by niki cedeno
"Very helpful and knowledgeable. Highly recommended."
We responded:
"Hi Niki! Thank you so much for your review and your recommendation. We always appreciate your support! "
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Holly Varndell

June 7, 2024

5  out of  5
rating by Holly Varndell
"This insurance agency is amazing. I’ve never had a bad experience with them. The social media looks great, and keeps me up to date on everything!"
We responded:
"Hi Holly! Thank you so sharing your feedback on our social media! We always strive to keep our customers up to date and informed on our socials! Thank you for being a follower and a supporter of Team Solis! "
Profile photo of Bailey Varndell

Bailey Varndell

June 7, 2024

5  out of  5
rating by Bailey Varndell
"I love this insurance agency. The social media really keeps me up to date on everything going on! Everything is excellent"
We responded:
"Hi Bailey! Thank you so much for your kind words! We appreciate you and your support. Thanks for following us on socials! "